Privacy Policy

1. Introduction

RTJ Wellness (“we,” “our,” or “us”) is committed to safeguarding the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and mailing address.

• Health Information: Details related to your health history, treatment plans, and other relevant medical information necessary for providing our services.

• Payment Information: Billing and payment details required for processing transactions.

• Technical Data: IP address, browser type, operating system, and browsing behavior on our website.

3. How We Use Your Information

Your personal information is used for the following purposes:

• Service Provision: To deliver wellness services, manage appointments, and provide customer support.

• Communication: To send appointment confirmations, updates, and respond to inquiries.

• Billing: To process payments and manage financial transactions.

• Improvement: To enhance our services and website functionality.

• Legal Compliance: To meet legal and regulatory requirements.

4. Consent

By providing your personal information, you consent to its collection, use, and disclosure as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

5. Disclosure of Your Information

We do not sell or rent your personal information. However, we may disclose your information to:

• Service Providers: Third-party vendors assisting in service delivery, such as payment processors.

• Legal Authorities: When required by law or to protect our rights and safety.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

7. Retention of Information

Your personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Access and Correction

You have the right to access your personal information and request corrections if necessary. To do so, please contact us using the information provided below.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can set your browser to refuse cookies, but some features of our website may not function properly as a result.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised effective date.

12. Contact Us

For questions or concerns regarding this Privacy Policy or your personal information, please contact:

Rob Jetten

RTJ Wellness

hello@rtjwellness.com

(403) 634-5376