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Terms & Conditions

Last Updated: April 25, 2025

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the RTJ Wellness website (https://darkgoldenrod-cassowary-646049.hostingersite.com) and all services offered by RTJ Wellness (“we”, “our”, or “us”). By accessing this website or engaging in our services, you agree to these Terms. If you do not agree, please do not use our site or services.

2. Services Offered

RTJ Wellness offers individual coaching, public workshops, and customized wellness workshops for organizations. Future offerings may include digital downloads and online courses. Services are available both in-person and online, but are primarily conducted in person.

3. Payment Terms

All services must be paid in full prior to the session, workshop, or event. Payments can be made through Stripe or e-transfer, as specified during booking. Your booking is not confirmed until payment is received.

4. Cancellations and Refunds 

  • Cancellations must be made at least 48 hours in advance to be eligible for a partial refund.

  • Cancellations within 48 hours of the scheduled session or workshop are non-refundable.

  • RTJ Wellness reserves the right to reschedule or cancel services in rare cases (e.g., illness, emergencies), in which case clients will receive a full refund or option to reschedule.

5. Client Responsibilities

Clients are expected to:

  • Participate fully in sessions and provide honest feedback to maximize the value of the services.

  • Respect the time and effort of RTJ Wellness by being punctual and prepared.

  • Understand that services provided are not a substitute for medical, psychological, or clinical treatment. RTJ Wellness and its coaches are not responsible for any medical, mental, or physical outcomes resulting from services provided

6. Use of Website and Content

  • You may use the website to learn about services, submit inquiries, and make bookings or payments.

  • You may not use this site for any illegal or unauthorized purposes.

  • Any forms or content you submit must be accurate and not infringe on the rights of others.

7. Intellectual Property

All content provided through RTJ Wellness services—including but not limited to downloadable resources, slides, recordings, and online courses—is the intellectual property of RTJ Wellness and is protected by copyright laws. You may not share, distribute, or reproduce this content without express written permission.

8. No Account Required

You are not required to create an account to use our website. All bookings, inquiries, and payments are handled through embedded forms and secure payment processors.

9. Coach Credentials and Limitations

RTJ Wellness services are provided by Rob Jetten, an ACE Certified Health Coach. While the services aim to improve wellness, they are not clinical in nature and should not be considered a replacement for medical diagnosis or treatment.

10. Jurisdiction and Dispute Resolution

These Terms are governed by the laws of the Province of Alberta, Canada. Any disputes arising from these Terms or the use of our services shall be resolved in the courts of Alberta.

11. Contact

For any questions or concerns about these Terms, please visit our Contact Page.